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Telemarketing Services - Lead Generation Resources
Adventures in Telesales – Part 3
Written by Claudine Waskowycz
Telesales Tammy
The manager hung up the phone from his call to
his mentor Claudine. They had just finished discussing his telemarketing
services superstar "Telesales Tammy". She had a lot of potential and made more
calls than anyone else in the office but her closing ratio was no better.
The manager's mentor pointed out that Tammy's cold calling ...
So how do you save Tammy from
making a decision that she might regret?
In the
last article we read about "Telesales
Tammy", the superstar of the department who could cold call an impressive
number of people and turn them into business leads.
In the last article we read that Tammy sometimes
used to snap at prospects on the telephone as she made her calls, only because
she was so frustrated at hearing "no" so frequently. Her manager called his
mentor, Claudine W., who gave him some advice. And what a change it caused in
Tammy! Now, Tammy works through her
calls, and is still a record-setter in the office, but she is relaxed and
confident and happy on the phone. So the question is ...
Once upon
a time in a business pretty similar to yours, there was a cold calling professional named Tammy. She was so good at lead
generation that people called her "Telesales Tammy". People used to joke that
her dialling finger was so strong, she could do push-ups with it.
Calling telemarketing sales leads was Tammy's
strength. Every day she'd dial out 50 calls. While others around her barely
managed to do 20 or even 35, Tammy's 50 calls a day were record-breaking. She
started dialling right at 9a.m., while her co-workers were just turning on
their computers and figuring out where they had left their pencils and pens
from the day before. By noon she had completed 30 calls. By 3p.m. she had
finished nearly all of them and spent the rest of the day finishing her
administrative work and trying some ...
7 Powerful Telemarketing Tips to Help You Create Raving Fans (second part)
Written by Claudine Waskowycz
Powerful Telemarketing Tips to Help You Create Raving Fans (second
part)
4.
Consider what type of service they would appreciate ... Remember that this is all
about serving your prospect doing things right. When you do that consistently
morale and with integrity, your prospect becomes more engaged, their enthusiasm
becomes contagious with your product or service and your business does better.
5. Find out what type of problem they need help with ... There is a difference
between selling to a prospect and serving a prospect's needs. ... If ever a
customer comments on specific topics of interest, then grab the opportunity to
probe, then probe then probe again until you are satisfied with what the
prospect may need help on.
Thorough
your preparation for each telemarketing sales call, doing just enough is never
enough. Lavishing commitment on making each telesales call you pursue you give
it your best. You're very best. It takes doing more than is expected, more
than is required, if you want to succeed.
6. Be recognized as an expert. Here is my two cent on this. To start, be
good: Be very good - Target a department you know you can serve. Develop,
rinse, practice and rehearse and present at least one credible sales pitch that
you know gives real value to the prospect in your market.
If you use
the phone to generate business leads for your business or on behalf of other
businesses, then becoming a telemarketing advisor might be a good move for
you.
The more
businesses are finding it tougher to make a profit, the better the opportunity
for well trained telemarketing advisors. It's a great opportunity to get paid
handsomely ... Yes handsomely for setting up sales meetings for businesses
professionals? Want to know more click here.
Newsflash
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Your Stories - Old & New
Here at cchighlights4u we are always interested in your
telemarketing and cold calling stories. We are interested in "Real
Stories" and might feature them on our site, newsletter, press release,
blog, or special report.
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A Burning Desire,
with a bigger than life vision, can Overcome All Barriers
Quoted By Captain
Bob Webb.
The Level of
personal achievement is based on the size of a personal vision. Super achievers
have a vision that is bigger then life. Most people limit their goals to
socially acceptable standards, not what they feel. Everyone has different
talent, interest and learning methods. Goals must be in harmony with these
attributes. Finding harmony is another barrier to overcome. When harmony is
found and a burning desire established, success will be found no matter what
your social surroundings or previous experience.
Every
person, at some time, had a desire to be an achiever.
The manager hung up the phone from his call to
his mentor Claudine. They had just finished discussing his telemarketing
services superstar "Telesales Tammy". She had a lot of potential and made more
calls than anyone else in the office but her closing ratio was no better.
In the
last article we read about "Telesales
Tammy", the superstar of the department who could cold call an impressive
number of people and turn them into business leads.
There is a difference
between selling to a prospect and serving a prospect's needs. ... If ever a
customer comments on specific topics of interest, then grab the opportunity to
probe, then probe then probe again until you are satisfied with what the
prospect may need help on.
